Work
Three write-ups. Each one covers the research, the decisions, and what shipped.
Case studies
-
UOB TMRW — Omnichannel Onboarding
Account opening lived only on the web, ran on a CRM being decommissioned, and sent anyone it couldn’t process to a branch. Rebuilt as one adaptive journey across app and web.
Read the case study →- Role
- Product Designer
- Duration
- 10 months
- Team
- 2 product + 1 content
- Status
- In pilot
-
ST Engineering — Mobius Transport Operations
52 users interviewed and 44 stakeholders in workshops, across Commercial, Military and Safety. Every journey mapped end to end.
Read the case study →- Role
- Product Designer
- Duration
- 6 months
- Team
- 3 designers
- Status
- Delivered
-
INSEAD Business School — Website Revamp
Three hundred pages with no shared layout. Tested the structure with users, then built 26 templates and 390 components to rebuild on.
Read the case study →- Role
- Product Designer
- Duration
- 6 months
- Team
- 3 designers
- Status
- Live at insead.edu
Get in touch
I’m looking for a product design role, full-time or contract.
Happy to talk through any of this in more detail.